APS Payroll

BENEFITS ADMINISTRATION SPECIALIST

Location

Shreveport

Type

Full Time

Based in Shreveport, Louisiana, we began in 1996 by offering payroll processing and full-service tax compliance services. In 2000, we made the strategic decision to develop our own technology. From that decision, the APS cloud solution was born and designed to help small to midsize businesses harness the power of the cloud to improve workforce management and mitigate compliance risk. Our workforce management solution is a highly flexible and powerful system for core HR, payroll, and time & attendance.  In addition, we offer an expanded technology platform which includes self-service for employees and managers, mobile access, carrier connections, and extensive data integration capabilities.  We’re proud of the software we’ve developed and how we help our customers achieve their goals by decreasing their labor costs, streamlining inefficient processes, and improving engagement with their employees.  

We are currently seeking a Benefits Administration Specialist.  This position is part of the Client Services Team and is a non-exempt position located in our Corporate Office in Shreveport, Louisiana. No travel is required. The Benefits Administration Specialist is  responsible for technical and non-technical support to clients in an effort to facilitate their use of Benefits Administration. See below for position details.

 Essential Duties and Responsibilities:
  • Function as a primary point of contact during Implementation of new and existing benefit plans.
  • Provide support to Account Managers/Support by utilizing technical knowledge and knowledge of plan compliance and structure.
  • Analyze clients’ benefit plans to ensure that existing systems, programs, policies, and procedures are in connection with clients’ setup within the APS system.
  • Apply critical thinking and problem solving skills to troubleshoot and resolve benefit questions for clients.
  • Research and resolve client issues in a timely manner, drawing resources from internal departments when necessary.
  • Coordinate with Account Managers/Support on projects such as imports/exports/open enrollment to meet client deadlines and expectations.
  • Assist with special projects as assigned.
  • Other responsibilities as needed or assigned.
Supervisory Responsibilities:  NA

Education, Qualifications, Skills and Abilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The list below is representative of the qualifications, skills, and abilities required and preferred: 
  • Bachelor’s degree in related field preferred.
  • 3+ years experience in benefits administration and/or human resources preferred.
  • Professional certifications such as FPC, PHR, SPHR, L&H preferred.
  • Working knowledge of COBRA and ACA. 
  • Working knowledge of employee/employer benefit programs and benefits plan designs.
  • Knowledge of various types of carriers/vendors and their import/export/reporting requirements preferred.
  • Experience in payroll/benefits  and systems support preferred.
  • Strong client centric focus.
  • Strong ability to manage multiple projects and tasks and meet deadlines.  
  • Excellent written and verbal communication skills.
  • Strong planning and organizing skills and attention to details.
  • Ability to work with people and work as part of a team.
  • Must be able to work in an environment in which constant deadlines exist.
  • Must be able to work the hours necessary to successfully perform in this position.
  • Must understand all company guidelines, procedures, and workflow. 
Benefits & Compensation:  APS offers a competitive benefits package, and an energetic working environment that fosters collaboration and career growth.
Compensation: $1.00 - $1.00 per year

Company Website: www.apspayroll.com

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